Our Core Services
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Revenue Cycle Management (RCM)
Efficient, compliant, and accurate medical billing and RCM solutions for healthcare providers, billing firms, and hospitals. HIPAA-compliant processes with 99% claim accuracy, reduced AR days & faster reimbursements.
Revenue Cycle Management (RCM) - Complete Solution
Overview
Our comprehensive RCM services streamline the entire revenue cycle from patient registration to final payment collection. We ensure maximum revenue capture while maintaining strict compliance with healthcare regulations.
Our RCM Process Flow
Patient Registration
Demographic data collection, insurance verification, and eligibility checks
↓Medical Coding
ICD-10, CPT, HCPCS coding with 99% accuracy rate
↓Charge Entry & Claim Submission
Automated claim scrubbing and submission to payers
↓Payment Posting
Electronic remittance processing and reconciliation
↓AR Follow-up & Denial Management
Proactive follow-up, denial analysis, and appeals
↓Reporting & Analytics
Real-time dashboards and performance metrics
Key Capabilities
Patient registration & insurance eligibility Medical coding (ICD-10, CPT, HCPCS) Charge entry & claim submission Payment posting & AR follow-ups Denial analysis & resolution RCM reporting and analytics Highlights
- HIPAA-Compliant: Full compliance with healthcare data protection standards
- 99% Claim Accuracy: Advanced validation and quality checks
- Reduced AR Days: Average 30-40% reduction in accounts receivable aging
- Faster Reimbursements: Improved cash flow with streamlined processes
- 24/7 Support: Round-the-clock monitoring and support
Our RCM team in action - ensuring accurate and timely claim processing -
Medical Record Retrieval
Reliable and secure retrieval of medical records for insurance companies, attorneys, and healthcare networks. Rapid turnaround (24–48 hours) with automated tracking, reporting, and fully HIPAA compliant workflows.
Medical Record Retrieval - Secure & Efficient
Overview
We provide comprehensive medical record retrieval services for insurance companies, legal firms, and healthcare networks. Our HIPAA-compliant processes ensure secure, accurate, and timely document delivery.
Our Retrieval Process Flow
Request Receipt
Receive and validate authorization requests
↓Provider Contact
Contact healthcare providers and facilities
↓Authorization Processing
Manage authorization and request processing
↓Document Collection
Secure collection of medical records
↓Quality Assurance
Document indexing, verification & QA
↓Secure Delivery
Digital record delivery with tracking
What We Deliver
Contacting healthcare providers and facilities Managing authorization and request processing Document indexing and verification Quality assurance for accuracy & completeness Secure digital record delivery Automated tracking & reporting Why Clients Choose Us
- Rapid Turnaround: 24–48 hours average processing time
- Automated Tracking: Real-time status updates and reporting
- Fully HIPAA Compliant: Secure workflows and data protection
- High Accuracy: Quality checks ensure complete documentation
- Scalable Operations: Handle high-volume requests efficiently
Secure and efficient medical record retrieval process -
Customer Support Services
Enhance customer experience with our multilingual, round-the-clock support teams. Voice, Email, Chat, Social Media, and Technical Helpdesk services. Trained, English-proficient agents with 24/7 availability aligned with US time zones.
Customer Support Services - 24/7 Excellence
Overview
Our customer support services deliver exceptional customer experiences across all channels. With multilingual capabilities and 24/7 availability, we ensure your customers receive timely, professional support whenever they need it.
Support Channels & Workflow
Voice Support
Inbound/Outbound calls with trained agents
Email & Chat
Multi-channel communication support
Social Media
Response management across platforms
Technical Helpdesk
L1/L2 support and troubleshooting
Support Channels
Voice (Inbound/Outbound) Email & Chat Assistance Social Media Response Technical Helpdesk (L1/L2) Multilingual Support CRM Integration Advantages
- Trained Agents: English-proficient, culturally aligned professionals
- 24/7 Availability: Round-the-clock support aligned with US time zones
- Cost Reduction: Up to 70% reduction in operational costs
- Industries Served: E-commerce, SaaS, FinTech, Healthcare, Travel
- Scalable Teams: Flexible resource allocation based on demand
Our dedicated customer support team providing 24/7 assistance -
Back-Office & Administrative Support
Simplify your operations with specialized back-office teams managing critical functions. Data entry, document indexing, claims processing, appointment scheduling, CRM management, and virtual assistant support.
Back-Office & Administrative Support
Overview
Our back-office support services handle time-consuming administrative tasks, allowing you to focus on core business activities. We provide specialized teams for data management, document processing, and administrative functions.
Service Workflow
Data Entry
Accurate data entry and document indexing
↓Document Processing
Claims and form processing with validation
↓Scheduling & Coordination
Appointment scheduling and calendar management
↓CRM & Database Management
Customer relationship and data management
↓Virtual Assistant Support
Comprehensive administrative assistance
Services Include
Data entry & document indexing Claims and form processing Appointment scheduling CRM & database management Virtual assistant support Quality assurance & reporting Business Impact
- Improved Accuracy: Quality checks ensure error-free processing
- Faster Turnaround: Efficient workflows reduce processing time
- Reduced Overhead: Significant cost savings on administrative expenses
- Enhanced Transparency: Real-time reporting and tracking
- Scalable Operations: Flexible team size based on workload
Efficient back-office operations streamlining your business processes -
IT & Automation Services
Digital enablement and automation to help your business work smarter. AI-based workflow automation, CRM/ERP integration, API setup, dashboard creation, reporting tools, and cloud support & maintenance.
IT & Automation Services - Digital Transformation
Overview
Transform your business operations with our IT and automation services. We leverage cutting-edge technology and AI to streamline processes, reduce manual work, and improve efficiency across your organization.
Automation & Integration Process
Analysis & Planning
Business process assessment and automation strategy
↓Development & Integration
AI workflow automation and system integration
↓Dashboard & Reporting
Custom dashboards and reporting tools creation
↓Cloud Support
Cloud infrastructure setup and maintenance
↓Ongoing Maintenance
Continuous monitoring and optimization
Solutions We Provide
AI-based workflow automation CRM/ERP integration & management API setup & tech support Dashboard creation & reporting tools Cloud support & maintenance System optimization & upgrades Outcome
- Smarter Systems: AI-powered automation reduces manual tasks
- Faster Operations: Streamlined workflows improve efficiency
- Reduced Manual Dependency: Automation handles repetitive processes
- Better Insights: Advanced analytics and reporting capabilities
- Scalable Infrastructure: Cloud-based solutions grow with your business
Advanced IT and automation solutions driving digital transformation -
Accounting Services
Comprehensive accounting solutions including bookkeeping, accounts payable/receivable, payroll management, sales tax, financial analysis, Virtual CFO services, and specialized e-commerce accounting.
Accounting Services - Complete Financial Management
Overview
Our comprehensive Accounting Services provide end-to-end financial management solutions for businesses of all sizes. From bookkeeping to virtual CFO services, we help you maintain accurate financial records, ensure compliance, and make informed business decisions.
Our Services Include
Bookkeeping Services Accounts Payable Management Accounts Receivable Management Reconciliation Payroll Management Inventory Management Sales Tax Management Financial Analysis Virtual CFO Services E-commerce Accounting Why Choose Us
- Accuracy Guaranteed: Multi-level quality checks ensure error-free records
- Cost Effective: Save up to 60% compared to in-house staff
- Expert Team: CPAs and certified accountants with industry expertise
- Data Security: Bank-level security protocols for your data
- Scalable Solutions: Services that grow with your business
Professional accounting services for accurate financial management
Industries We Serve
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Healthcare & Insurance
Comprehensive RCM services, medical record retrieval, and administrative support for healthcare providers, hospitals, and insurance companies.
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Legal & Financial Services
Specialized support for legal firms and financial institutions including document processing, data management, and customer service.
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Technology & SaaS
IT automation, technical support, CRM management, and customer success services for tech companies and SaaS platforms.
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E-commerce & Retail
24/7 customer support, order processing, inventory management, and back-office operations for e-commerce and retail businesses.