Overview
We provide comprehensive medical record retrieval services for insurance companies, legal firms, and healthcare networks. Our HIPAA-compliant processes ensure secure, accurate, and timely document delivery, helping you make informed decisions quickly.
With rapid turnaround times of 24-48 hours and automated tracking systems, we handle high-volume requests efficiently while maintaining the highest standards of accuracy and compliance.
Our Retrieval Process Flow
Request Receipt
Receive and validate authorization requests. We verify all required information and ensure proper authorization documentation is in place before proceeding.
- Request validation and verification
- Authorization document review
- Patient information confirmation
- Request logging and tracking setup
Provider Contact
Contact healthcare providers and facilities. Our team establishes communication with medical facilities to initiate the retrieval process.
- Provider identification and contact
- Facility communication and coordination
- Request submission to providers
- Follow-up and status updates
Authorization Processing
Manage authorization and request processing. We handle all necessary paperwork and ensure compliance with HIPAA regulations.
- Authorization form processing
- HIPAA compliance verification
- Documentation management
- Timeline tracking and management
Document Collection
Secure collection of medical records. We gather all requested documents from healthcare providers while maintaining strict security protocols.
- Secure document collection
- Multiple provider coordination
- Record completeness verification
- Secure storage and handling
Quality Assurance
Document indexing, verification & QA. We ensure all documents are complete, accurate, and properly organized before delivery.
- Document indexing and organization
- Quality verification and completeness checks
- Accuracy validation
- Final review and approval
Secure Delivery
Digital record delivery with tracking. We deliver records securely through encrypted channels with full tracking and confirmation.
- Secure digital delivery
- Encrypted file transfer
- Delivery confirmation and tracking
- Client notification and reporting
What We Deliver
Contacting Healthcare Providers
Direct communication with healthcare providers and facilities to initiate record requests
Authorization Management
Complete management of authorization and request processing with HIPAA compliance
Document Indexing & Verification
Comprehensive document indexing and verification for accuracy and completeness
Quality Assurance
Rigorous quality checks to ensure accuracy and completeness of all retrieved records
Secure Digital Delivery
Secure digital record delivery through encrypted channels with full tracking
Automated Tracking & Reporting
Real-time status updates and comprehensive reporting throughout the retrieval process
Why Clients Choose Us
Rapid Turnaround
24-48 hours average processing time for most requests
Automated Tracking
Real-time status updates and comprehensive reporting
Fully HIPAA Compliant
Secure workflows and data protection at every step
High Accuracy
Quality checks ensure complete and accurate documentation
Scalable Operations
Handle high-volume requests efficiently and effectively
Secure Delivery
Encrypted file transfer and secure document handling
Need Fast, Secure Medical Record Retrieval?
Contact us today to learn how our medical record retrieval services can streamline your operations.
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